SOP: Audit Response Playbook
Step-by-step playbook for external audits and surveys.
SOP: Audit Response Playbook
How to prepare for and host external audits (state survey, fire marshal, pharmacy) with professionalism.
Before auditors arrive
- Identify point of contact and staging room
- Secure records and remove sticky notes
- Prepare required logs
During
- Answer factually; do not speculate
- Escort auditors; take parallel notes
Download: Audit Response Playbook (PDF)