SOP: New Hire Onboarding Checklist (All Roles)
Standard onboarding SOP with roles, steps, and on-call matrix for all departments.
SOP: New Hire Onboarding Checklist (All Roles)
This step-by-step guide standardizes onboarding for caregivers, dining, housekeeping, maintenance, and admin staff. Keep a printed copy in the department binder.
Roles
- Hiring Manager (HM)
- HR Coordinator (HR)
- IT/System Admin (IT)
- Department Preceptor (DP)
Steps (Day 0–30)
- Offer Accepted (Day 0) — HM emails HR with start date and shift. HR initiates background check and I-9.
- Pre-Start (Day 1–3) — HR sends welcome packet, policies, and ADA/HIPAA training links.
- Day 1 — HR completes I-9 and e-verify; IT provisions EHR/eMAR, email, Family Portal access; DP assigns shadow schedule.
- Week 1 — Skills validation, safety tour (fire, emergency codes), incident reporting review.
- Week 2–4 — Role-specific competencies signed by DP and HM.
- Day 30 — HM conducts check-in; document goals and any accommodations.
Escalation & On-Call
Urgent access issues: page IT On-Call (see on-call matrix). Compliance questions: contact HR.